Shipping policy
Pieces of Peace Shipping Policy
At Pieces of Peace, each item is crafted and packaged with intention and care. Whether you're ordering original artwork, a meaningful piece of jewelry, or a calming digital download, we are committed to getting it to you safely and on time.
📦 Shipping Timeframes
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Original Art, Framed Prints, Unframed Prints & Jewelry: Ships within 5–7 business days.
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Digital Downloads: Available immediately after purchase. A download link will be sent to your email.
All orders ship from Kentucky.
🌎 Shipping Locations
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We currently ship within the United States.
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For international inquiries, please contact us at [your email address] for a custom shipping quote.
📬 Shipping Rates
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Shipping is calculated at checkout based on package size, weight, and destination.
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Free shipping on all U.S. orders over $300.
📦 Packaging
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Original art and framed prints are securely wrapped in protective materials and shipped in sturdy boxes.
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Unframed prints are shipped flat or rolled, depending on size.
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Jewelry is carefully packaged in a padded mailer or gift box.
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We strive to use eco-friendly packaging whenever possible.
📮 Tracking and Delivery
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Once your order ships, you’ll receive a confirmation email with tracking information.
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If your package is delayed, lost, or damaged, please reach out—we’re here to help.
💔 Damaged Items
If your item arrives damaged:
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Email stephanie@say-peace.com within 5 days of delivery.
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Include photos of the item and packaging.
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We’ll work with you to resolve the issue through a refund or replacement, depending on availability.
🖥️ Digital Art Files
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Digital art purchases are non-refundable and delivered via instant download.
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If you experience issues with your download, contact us and we’ll resend the file.